FOR CLEANING BUSINESS OWNERS
You're on the road, in clients' homes, or running crews — you can't be writing review replies. ReputeDesk monitors your Google reviews 24/7 and drafts professional replies you can approve from your phone.
10-day free trial · Cancel anytime · No charge if you cancel
The challenge
Cleaning is a relationship business built on trust. Your reputation follows you from job to job — and in the age of Google reviews, it follows you online too. Most cleaning business owners have no system for managing it.
New clients pick cleaners almost entirely on Google reviews. A 4.5-star average wins the contract. A 4.0-star loses — even when the lower-rated service is actually better. The business that responds to every review, good or bad, signals professionalism and accountability that drives conversion.
Most complaints are about missed areas, scheduling issues, or communication breakdowns. All fixable. All worth replying to before they kill your next month of leads. A client who leaves a 2-star review is often still reachable — but only if you respond quickly and professionally.
One bad job from one crew turns into a public review that future clients see for years. Without a system, you can't keep up — or even know when it happens. ReputeDesk gives you a single view across your whole operation, so nothing slips through without a professional response.
See it in action
Missed spots are the most common complaint in cleaning. See how ReputeDesk handles one — without promising a free re-clean or making commitments you haven't agreed to.
"They missed cleaning the kitchen counters and bathroom mirror. We had to redo it ourselves. Disappointing for what we paid."
Product features
Four capabilities that work in the background while your crews work on-site — so your online reputation stays as clean as the homes you service.
Get a polished, on-brand draft for every review in under 5 seconds. Approve with one click from your phone between jobs. The AI acknowledges the complaint, invites the client to contact you, and never makes specific promises about compensation — keeping the resolution conversation off of Google and in your control.
We watch your Google Business Profile around the clock. New review? You'll know within minutes. A bad review posted by a client the same day as their clean shows up in your inbox immediately — giving you the best chance to reach out directly and prevent the situation from escalating publicly.
Turn frustrations into tickets, track resolution, never lose a client to a forgotten complaint. Missed spots, scheduling conflicts, and crew-specific issues all get logged — so you can address the root cause, follow up with the client, and stop the same problem from showing up in next month's reviews.
Every Monday, a one-glance email summary of your reviews, rating trend, and what needs attention. Spot whether missed-area complaints are rising (a sign to refresh your checklist), whether a specific crew is drawing more criticism, and whether your overall rating is moving in the right direction.
Why it works
Cleaning businesses using ReputeDesk reply to every review within 24 hours — without the owner ever sitting down to write a response
AI replies never promise free re-cleans or specific compensation — those are your call to make, not Google's
Pilot cleaners reported 28% more recurring contracts after a quarter of consistent, professional review replies
Pricing
No seat fees. No setup costs. No long-term contracts. Start your 10-day free trial and pick a plan only if you love it.
Starter
$29
per month
Growth
$79
per month
Pro
$149
per month
Lock in founder pricing — only available during early access.
FAQ
Explore more
Cancel anytime before day 10. No charge if you cancel.